The introduction should give a clear idea of the issue addressed in your paper and why you considered worth studying it. As well as the abstract, it should include the research question(s) and research objectives. If your research is based in an organization, it is recomendable to introduce, for instance, the history, size, mission etc. Although you may include more details within the method section. It is also recommendable to briefly summarize the structure of the whole paper, that is, explain in which parts is divided and the main objective of each.